Refund Policy

We offer a 14-day money-back guarantee from the date of purchase. To qualify, you must have completed less than 20% of that semester's lessons at the time you request the refund.

If you meet the criteria, we will issue a full refund of the tuition you paid for that semester. Refunds are processed per purchased semester.

For EU and UK consumers, we honor the statutory 14-day right of withdrawal for digital content. Because you gain immediate access to digital course materials upon purchase, you expressly acknowledge that the performance begins before the withdrawal period ends. If you have completed less than 20% of the semester's lessons, you remain eligible for a full refund under the same 14-day money-back guarantee described above.

Refunds are not available after the 14-day period from the date of purchase, or once you have completed 20% or more of the semester's lessons, whichever occurs first.

We also do not refund for account breaches, shared accounts, or purchases obtained through fraud or abuse.

To request a refund, email school@3dgoldsmith.com with your purchase details, including the email address used for the order, the semester purchased, and the date of purchase.

Refunds are processed through Paddle, our payment provider and Merchant of Record. Once approved, refunds typically appear within 5–10 business days, depending on your payment method and bank.

We may update this Refund Policy from time to time. The policy in effect at the time of your purchase applies to that purchase.

For refund questions, contact us at school@3dgoldsmith.com.