Trust & Privacy

How we handle your data

This page is maintained by the 3DGoldsmith team to answer common security and privacy questions about the academy. It describes current practices and is not an independent certification.

Accounts & authentication

Sign-in is handled by our managed authentication provider. Passwords are never stored in our database — only secure hashes managed by the provider. Each student account is scoped to its owner; coursework, submissions, and certificates are only readable by the student and the instructor.

What we collect

Your name, email, optional avatar, lesson submissions you upload, exam submissions, instructor feedback, and a record of which lessons you've completed. We do not sell this data and we do not share it with third parties for marketing.

Payments

Tuition payments are processed by Paddle, our Merchant of Record. We do not store card numbers — Paddle handles card data, tax calculation, and invoices. We keep a record of which semester you paid for so we can grant lifetime access to that semester's lessons.

File storage

Files you submit for grading are stored in a private storage bucket. Only you and the instructor can read or modify your files; other students cannot.

Certificate verification

When you complete a semester, you receive a certificate with a unique verify ID. Anyone with the verify ID can confirm the certificate is genuine at /verify/<id>, but the rest of your enrollment data is not exposed.

Data deletion & security questions

To request account deletion, a copy of your data, or to report a security concern, email school@3dgoldsmith.com.

Contact

General questions about enrollment, tuition, refunds, or the curriculum can be emailed to school@3dgoldsmith.com. We typically reply within 1–2 business days.

Last reviewed June 2026. This page reflects current 3DGoldsmith practices and may change as the academy evolves.